摘要
目的探讨舒适护理在基层医院儿科加床患儿中的应用。方法对本院2012年收治的609例加床患儿进行舒适护理,分别从环境的改善、流程的管理、护理的质量三个方面提高患儿和家属的舒适感,出院时统计相关护理隐患,并进行满意度调查,并将结果与2011年的患儿资料(对照组)比较。结果舒适护理后患儿平均加床天数由3.2 d下降到1.8 d,护理隐患数由2011年的38例下降至2012年的8例,患者不满反馈由185例下降至67例,分别下降78.95%和63.78%。结论舒适护理模式可以提升基层医院儿科加床护理质量,提高患儿和家属舒适感,是防范相关加床护理隐患的一个发展方向。
Objective To study the application of comfortable nursing in paediatrics for patients with extra bed in pri- mary hospital. Methods 609 patients with extra bed in 2012 were given comfortable nursing service, with purpose of improving comfortable sensation for sick children and their relatives in 3 respective ways, such as environmental en- hancement, process management and nursing quality control. When the patients left, relevant medical risks were sum- marized, their degree of satisfaction was investigated, and the results were compared with the corresponding status of 2011. Results Comfortable nursing groups' bed days decreased from 3.2 days to 1.8 days,; number of nursing risks de- creased from 38 cases in 2011 to 8 cases in 2012, the percentage was 78.95%;patients' complaints declined from 185 cases to 67 cases, the percentage was 63.78%. Conclusion The mode of comfortable nursing can improve nursing quality for extra-bed patients in primary hospital paediatrics, increase children patients and their relatives' satisfaction sensation, which is a promising development direction for prohibiting related extra bed nursing risks.
出处
《中国当代医药》
2013年第26期138-139,141,共3页
China Modern Medicine
关键词
舒适护理
基层医院
儿科
加床
护理隐患
满意度
Comfortable nursing
Primary hospital
Paediatrics
Extra bed
Nursing risks
Degree of satisfaction