优质护理服务对普外科基础护理质量的影响研究

Study of influence of quality nursing services on basic nursing quality in general surgery department

目的研究优质护理服务对普外科基础护理质量的影响。方法对本院2012年326例普外科患者开展优质护理服务,对全体护理人员进行分组,由资深护士带领护理人员对患者实施优质基础护理,通过本院自制基础护理质量评分表每月对护理组展开科内自查、大科互查与护理部定期检查,并对2012年每月基础护理评分结果进行汇总,将之与2011年未开展优质护理服务的基础护理质量评分对比,对优质护理服务实施效果进行观察。结果优质护理服务实施后,在科内自查、大科互查与护理部定期检查中,普外科基础护理质量评分均显著高于开展优质护理前(P<0.05)。结论实施优质护理服务可以有效提高护士责任心,促进普外科基础护理质量的提高。

Objective To study the influence of quality nursing services on the basic nursing quality in the general surgery department. Methods 326 patients of the general surgery department were given quality nursing services in 2012. All the nursing staffs were divided into many groups and provided quality basic nursing to the patients under the leadership of senior nurses. Self-examination within department, mutual examination within large department and reg- ular examination within nursing department were conducted using the self-designed basic nursing quality scale every month. The monthly basic nursing quality scores in 2012 were summarized and compared to those in 2011 when the quality nursing services were not conducted. The implementation effect of quality nursing services was observed. Results After the implementation of quality nursing services, in the self-examination within department, mutual examination within large department and regular examination within nursing department, all the basic nursing quality scores were significantly higher than those before the implementation of quality nursing （P〈0.05）. Conclusion Quality nursing ser- vices can largely improve the nurses＇ conscientiousness and promote the basic nursing quality in the general depart- ment.