摘要
为了能给客户提供优质满意的售后服务,计算机联锁系统生产厂家需要一个优秀的售后服务团队。售后服务工程师需要有扎实的专业知识和先进的服务理念。售后服务的内容包括即时服务和主动服务。厂家还应重视售后服务的成本控制。
As for a company providing computer interlocking systems, it is necessary to have an excellent after-sales service team to provide good and satisfied after-sales services for customers. After-sales service engineers should have solid professional knowledge and advanced service concept. The after-sales service includes instant services and initiative services. The company also should pay attention to cost control of after-sales services.
出处
《铁路通信信号工程技术》
2013年第4期47-49,共3页
Railway Signalling & Communication Engineering
关键词
计算机联锁系统
售后服务
客户
售后服务团队
服务内容和流程
售后服务的成本控制
computer interlocking system
after-sales service
customer
after-sales service team
servicecontent and process
cost control of after-sales service
