建设工程领域组织冲突研究评述被引量：12

A Literature Review of Organizational Conflict in Construction Industry

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摘要针对建设工程领域突出的冲突问题,综述了建设工程领域组织冲突的根源性因素、冲突对项目绩效的影响、冲突的管理等基本问题的研究进展。导致组织冲突的因素分为项目因素、组织因素、合同因素以及关系因素。而早期的研究以冲突的管理为主,目前以项目治理角度化解冲突为主,如制度安排、关系治理。这一方面的研究以定性为主,定量研究将是下一步的研究重点。 Conflict is an outstanding problem in construction industry. This paper summarizes the latest research on the source of conflict, the effect of conflict on performance, and confict management strategy. It is found that causes of conflict are related with project factor, contract factor, organization factor and relationship factor. The early conflict research is mainly about management of conflict. And now research focuses on conflict avoidance from the perspective of project governance, for example, institutional arrangement and relationship establishing. This field research is mainly about qualitative research. Quantitative research about this field needs to be further studied.

作者阚洪生乐云陆云波

机构地区同济大学经济与管理学院复杂工程管理研究院

出处《工程管理学报》 2013年第4期107-111,共5页 Journal of Engineering Management

基金国家自然科学基金面上项目(71172107)

关键词冲突组织间冲突冲突管理策略项目绩效 conflict inter-organizational conflict conflict management strategy project performance

分类号 F284 [经济管理—国民经济]

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