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B2C市场感知风险维度影响购买行为的实证分析 被引量:1

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摘要 在B2C子商务环境下,感知风险对消费者的购买行为有重要影响。本文在研究文献资料、分析调查问卷的基础上,通过数理统计的研究方法提出感知风险由社会、经济、隐私、时间、功能、健康、交付和售后风险8个维度组成。本文通过问卷调查,利用SPSS17.0和AMOS7.0统计软件研究了感知风险各维度对消费者购买行为的影响和二者之间的结构关系。研究表明感知健康、感知功能、感知时间、感知交付、感知售后这五个独立风险对消费者购买行为有显著影响,而感知隐私、感知社会和感知经济风险对消费者的购买行为影响较小。
作者 方芳 张传年
出处 《时代经贸》 2013年第16期147-148,共2页 TIMES OF ECONOMY & TRADE
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参考文献9

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