吴江区农村社区卫生服务中心绩效考核指标体系建立研究

Establishment of Performance Evaluation Indicator System in Rural Community Health Service Centers in Wujiang District

目的建立一套符合农村社区卫生服务发展实际并适宜对本地农村社区卫生服务中心进行全面评价的指标体系。方法 2012年1—5月,针对当地15家农村社区卫生服务中心的机构绩效考核现状,通过文献复习、个人访谈等形式收集初步数据,利用德尔菲专家咨询法和层次分析法进行指标体系构建。结果形成了较完善的适合当地发达地区农村社区卫生服务中心的绩效考核指标体系,包括一级指标4个、二级指标13个、三级指标31个。结论该研究为当地农村社区卫生服务中心绩效考核提供了依据,也弥补了国内在经济发达地区农村社区卫生服务中心绩效考核实证研究方面的不足,对其他经济发达地区有一定的借鉴意义和价值。

Objective To establish a set of performance evaluation indicator system suitable for development of rural community health services and for evaluating comprehensively Rural Community Health Service Centers（RCHCs） in Wujiang District.Methods Primary data related to performance evaluation indicators were collected by literature review and in-depth interview according to the situation of performance evaluation at local 15 RCHCs fro January to May of 2012,and then Delphi method and the analytic hierarchy process（AHP） were used for construction of final evaluation indicator system.Results A performance evaluation indicator system that is relatively comprehensive and suitable for RCHCs of local developed areas was established,including 4 first-level indicators,13 second-level indicators and 33 third-level indicators.Conclusion This study can provide the instrument for performance evaluation on local RCHCs,fill the lack of empirical evidence on performance evaluation of RCHCs in rural developed districts,and has a certain significance for reference and evaluation on RCHCs in the similar areas in China.