知识咨询服务工具及其利用

Tools for the Knowledge Consultation Service and Their Application

知识咨询服务是信息咨询服务的深层次发展,知识价值的体现效率取决于获取知识的能力和速度。介绍了图书馆开展知识咨询服务的诸多可用工具,指出应根据实际情况合理选择工具,以更好地发挥作用。

The knowledge consultation service is the deep development of information consultation service, and the embodying efficiency of the knowledge value depends on the ability and speed of acquiring knowledge. This paper introduces some useful tools for the library to provide the knowledge consultation service, and points out that the tools should be rationally selected according to the actual situation for making them work better.