美国高校在线课程嵌入式馆员服务案例分析

The Embedded Librarian Service for Online Courses in American Universities

以中佛罗里达大学、卡佩拉大学和贝勒大学为例,介绍美国高校图书馆为在线学生提供的三种嵌入式馆员服务,包括基于在线课堂的辅助教学模式、借调服务模式和基于社交网站的课后引导模式。之后从前期需求调研、管理层的支持与鼓励、贯穿始终的大力宣传、互信关系的建立以及开放交流与反馈五个方面分析其成功因素,以期为我国高校图书馆面向在线学生开展嵌入式馆员服务提供借鉴。

There are varieties of attempts in the embedded services for undergraduates in the USA. The service of the embedded librarian for online students is especially emphasized. Taking University of Central Florida, Capella University and Baylor University as examples, this paper introduces three different modes of embedded librarian service, including the aided teaching mode based on online courses, the mode of librarian on temporary transfer based on online courses and the guidance mode based on social networking sites. Contributing factors to success are analyzed such as early investigation of user needs, support and encouragement from the management, vigorous publicity, establishment of mutual trust between librarians and readers, communication and feedback. The findings could be referred by domestic academic libraries which are going to launch this kind of services.