4Akkermans, H.A., Bogerd, P., Yucesan, P.E.,Van Wassen-hove, L., 1999, "The Impact of ERP on Supply Chain Management: Exploratory Findings from a European Delphi Study", European Journal of Operational Research, 146, 284-301.
5Cotteleer, M. J., 2002, "Order Lead-time Improvement Following Enterprise- IT Implementation: Aan Empirical Study",Working Paper, Harvard Business School, Boston, MA.
6McMee, A., 2002, "The Impact of Enterprise Information Technology Adoption on Operational Performance: An Empirical Investigation" ,Production and Operations Management, 11 (1),33-53.
7Davenport, T.H., 1998, "Putting the Enterprise Into the Enterprise System", Harvard Business Review, 76(4), 121-131.
8Bancroft, N.H., Seip, H., Sprengel, A., 1998, "Implementing SAP R/3, Seconded", Manning Publications Co., Greenwich, MA.
9Scott, J.E., Vessey, I., 2000, "Implementing Enterprise Resource Planning Systems:The Role of Learning from Failure",Information Systems Frontiers, 2(2), 213-232.
10AT Kearney, 2000, "Information Technology Monograph:Strategic Information Technology and the CEO Agenda", AT Kearney, Chicago, IL .
