县级供电企业业务扩充管理优化策略

Business expansion management optimization strategy at the county level power supply enterprises

通过对目前县级供电企业业扩工作流程的分析,以缩短客户接电报装时限、提升客户满意度为目标,打造县公司层面的平面协作机制和供电所层面的点对点的阳光业扩管理体系,最终实现售电量稳步攀升和"政府放心,客户满意"的经济、社会效益的双丰收。

The article analyzed the working process of busi- ness expansion management at county power supply enterprise at present. In order to shorten the customer eonnect cable with time and improve customer satisfaction, the short board optimization is made. Plane collaboration mechanism at county company level anti point-to-point sunshine business expansion mauagement system at power substation level is established. Finally it realized tile eco- nomic and social benefits of the steady climb and electricity ＂gov- ernment trust, customer satisfaction＂.