国内外信息系统持续使用研究综述——基于电子服务及相关领域文献的调研

A Review of Domestic and Foreign Researches on Information Systems Continuance——Based on Literature Research of Electronic Service and Other Related Fields

用户持续使用作为信息系统最终成功的关键因素,在国内外得到了广泛的研究和应用。本研究利用文献调研法,对国内外电子学习、移动搜索、数字阅读、电子教科书、电子资源等领域的用户持续使用相关研究进行详细调研;采用内容分析法对这些研究内容进行深入分析。在此基础之上,揭示国内外用户持续使用的研究现状,为用户持续使用在国内的应用和发展提供一些参考和启示。

As a key factor in the ultimate success of information systems, continuance usage has bccn widely studied and applied at home and abroad. This paper investigated the related domestic and foreign researches on continuance usage by method of document investigation in e-learning, mobile search, digital reading, e-textbooks, electronic resources and other fields, and researched the content of these pa- pers by deep analysis. On basis of the analysis on these related researches, this paper revealed the domestic and foreign research status of continuance usage and expected to provide some references and enlightenments to the development of continuance usage in China.