商务英语投诉信写作技巧

Writing Skills of English Compliant letter

商务英语信函是国际商务活动的重要交流手段,而商务英语投诉信又是其中不可或缺的一种类型,本文主要论述商务英语投诉信的写作原则和信函结构,并介绍一些常用句型。

Business English letter plays an important role in international trade. English complaint letter is an indispensable part of business English letter. The article analyses writing principles and structure of English complaint letters and introduces some commonly used sentences in this type of letter as well.