急诊危重症患者家属需求调查

Demands and influencing factors of families of emergency critically ill patients

目的 调查急诊危重症患者家属的需求现状,以期为临床优质服务提供依据.方法 2013年1～3月,在我院急诊抢救室和急诊监护室发放调查问卷,对“病危”以及“病重”急诊患者家属的需求情况进行调查.结 果不同婚姻状况家属的需求状况不同（P＜0.01）,未婚者需求得分更高,不同文化程度和家庭人均月收入的家属对自身舒适需求不同;不同职业的家属对病情保证需求不同;与患者的关系不同对获取信息的需求不同（P均＜0.05）;患者身体越好,则对需求的满足状况越高（P＜0.01）.结论 家属对病情保证的需求最迫切,而对需求的满足程度较低.

Objective To survey demands and influencing factors of families of emergency critically ill patients. Methods Jan-Mar 2013, families of emergency critically ill patients with ＂critically ill＂ and ＂seriously ill＂ were sur- veyed. Results Demands of unmarried were more（P〈0.01 ）. Demand about comfortable in different degree of education and different income of family per mouth were different, and patient＇s condition guarantee demand in different voca- tion were different, and information demand in different relationship with patients were different （P all〈0.05 ）. Satis- faction of healthy families were higher （P〈0.01）. Conclusion Demands of disease guarantee is most urgent. Satisfac- tions of families of emergency critically ill patients are low.