期刊文献+

家电产品享受性属性及其特征:以格力空调为例 被引量:2

The Hedonic Attribute and Characteristics of Electrical Appliances Product: An Analysis Based on Samples of the Gree's Air Conditioner
下载PDF
导出
摘要 基于相关文献的梳理,给出了产品的享受性属性定义,根据该定义对产品的享受性属性进行了层次性划分,并以格力空调为例研究了产品享受性属性的构成及其变化特征.结果显示,在产品享受性属性中,空调的创新性变化大都发生在质量感知方面,外观、过程体验和效果体验三个方面相对比较少;产品的享受性属性的数量是逐步增加的,质量感知和外观上的变化出现最早,过程体验次之,最后是效果体验;产品的享受性属性各层次之间的变化存在一定的差异,质量感知和效果体验方面的变化呈现出不断提升的特征,而外观和过程体验方面则是呈现出多样化的变化趋势. Based on analysis of literatures, the definition of product about hedonic attribute is given. Hierarchy of hedonic is studied, and the structure and properties of hedonic as a case study of Gree air conditioner is analyzed. According to the results, the appearance of product's hedonic changed frequency is the fastest, and the experience of the appearance, the process of experience and the effect are relatively small. The number of hedonic is gradually increased, the quality awareness and appearance changes occur firstly, the second is process experience, and effect of experience is finally. There is difference among changes of different levels of hedonic. Quality awareness and effect changes present a rising aracteristics, and appearance and process are present a diversified trend. Finally, this study points out the innovations and limitations.
机构地区 中原工学院
出处 《中原工学院学报》 CAS 2013年第2期66-73,共8页 Journal of Zhongyuan University of Technology
基金 国家自然科学基金项目(71240023) 河南省软科学项目(2007630045)
关键词 空调 产品属性 享受性属性 功能性属性 air conditioning product attributes inedomc attribute lunctlonal properties
  • 相关文献

参考文献15

  • 1Voss Kevin E, Eric R Spangenberg, Bianca Grohmann. Measuring the Hedonic and Utilitarian Dimensions of Consumer Atti tude [J]. Journal of Marketing Research, 2003, 40(3): 310-320.
  • 2赵占波,涂荣庭.产品属性测量中的二维结构:一项实证研究[J].管理学报,2009,6(1):70-77. 被引量:17
  • 3涂荣庭,赵占波,涂平.产品属性对顾客满意影响的实证研究[J].管理科学,2007,20(6):36-44. 被引量:19
  • 4Holbrook Morris B, Elizabeth C Hirschman. The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun[J]. Journal of Consumer Research, 1982, 9 (2), 132-140.
  • 5Hirschman Elizabeth C, Morris B Holbrook. Hedonic Consumption: Emerging Concepts, Methods, and Propositions[J]. Journal of Marketing, 1982,46 (2): 92-101.
  • 6Dhar Ravi, Klaus Wertenbroch. Consumer Choice between Hedonic and Utilitarian Goods [J]. Journal of Marketing Re- search, 2000, 37(1): 60-71.
  • 7Mittal Vikas,Kamakura Wagner A. Satisfaction, Repurchase Intent, and Repurchase Behavior:Investigating the Mode rating Effect of Customer Characteristics[J]. Journal of Marketing Research, 2001, 38 (1): 131-142.
  • 8Mano Haim, Richard L Oliver. Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Fee ling, and Satisfaction [J]. Journal of Consumer Research, 1993, 20(3) : 451-466.
  • 9Dhar, Ravi, Klaus Wertenbroch. Consumer Choice Between Hedonic and Utilitarian Goods[J]. Journal of Marketing Research, 2000,37: 60-71.
  • 10代桂勇,杨文凯.产品整体概念新解:产品=实体+服务+概念[J].中国市场,2011(48):44-44. 被引量:4

二级参考文献43

  • 1闻邦椿.产品全功能与全性能的综合设计[M].北京:机械工业出版社,2007.
  • 2Akao Y. Quality Function Deployment: Integrating Customer Requirements into Product Design[M]. Cambridge: Productivity Press, 1990.
  • 3Sireli Y, Kauffmann P, Ozan E. Integration of Keno's Model into QFD for Multiple Product Design [J]. IEEE Transactions on Engineering Management, 2007, 54(2): 380-390.
  • 4Zhengl Y, Chin K S. QFD Based Optimal Process Quality Planning[J]. International Journal of Advanced Manufacturing Technology, 2005, 26: 831- 841.
  • 5Chen C H, Khoo L P, Yan W. Web--enabled Customer- oriented Product Concept Formation via Laddering Technique and Kohoner Association[J]. Concurrent Engineering: Research and Application, 2002, 10(4): 299-310.
  • 6Lai Xin, Xie Min, Tan Kay--Chuan, et al. Ranking of Customer Requirements in a Competitive Environment[J]. Computers & Industrial Engineering, 2008, 54: 202-214.
  • 7Satty T L. The Analytic Hierarchy Process: Planning, Priority Setting[M]. New York: Mcgraw-- Hill, 1998.
  • 8Lin Mingchyuan, Wang Chencheng, Chen Mingshi, et al. Using AHP and TOPSIS Approaches in Customer- driven Product Design Process[J]. Computer Industry, 2008, 59: 17-31.
  • 9Lee A H I, Chen Wenchin, Chang Chingjan. A Fuzzy AHP and BSC Approach for Evaluating Performance of IT Department in the Manufacturing Industry in Taiwan[J]. Exoert Systems with Applications, 2008, 34:96-107.
  • 10Awang A H,Yan X T. Development of a Support System for Customer Requirement Capture[M]. Scotland: Springer London, 2008.

共引文献63

同被引文献19

引证文献2

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部