辱虐管理研究的“特征-过程-结果”理论框架

The Characteristics-Process-Consequences Theoretical Frame of Abusive Supervision

近年来,辱虐管理成为领导行为研究的重要主题,它是指下属对领导持续表现出的言语或非言语敌意行为的感知。一方面,主管特征、下属特征、上下级关系特征和环境特征是影响辱虐管理的重要前因变量;另一方面,辱虐管理也会导致自我导向的、组织导向的和人际导向的负性结果以及溢出效应等。其中认知因素与情绪因素的交互作用是辱虐管理产生负性后果的心理机制。未来研究应进一步探讨各特征变量的交互作用及对辱虐管理的影响,开展组织中辱虐管理的跨层次和两面性研究,考察中国情境下辱虐管理的实践后果及作用机制。

Abusive supervision refers to subordinates＇ perceptions of the extent to which leaders engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contacts. On one hand, the characteristics of the supervisor, subordinate, context and the superior-subordinate relationship are important antecedent variables of abusive supervision; On the other hand, abusive supervision usually results in a series of negative consequences at the individual, organizational, and interpersonal levels. Moreover, the interaction of cognitive and emotional factors explains the mechanism of abusive supervision and negative outcomes. It should further discuss the interactive effect of the characteristic factors on abusive supervision and carry out studies on the cross-level and dual effect of abusive supervision in future. It also should further discuss the practical consequences and mechanism of abusive supervision in Chinese context.