移动客服专业计算机基础教学研究

Research of Computer Basic Teaching Based on Mobile Customer Service Major

我校与企业开展校企合作移动客服定向培养,旨在培养高素质的移动10086、12580客服岗位人才。这种定单式的全新教学模式给教学安排带来了挑战,适应这种变化成为创新教学的关键,作为核心课程的计算机基础是重中之重。以计算机基础课程为载体,结合教学实际情况,探讨了新形式下计算机基础的教学方法。

The Purpose of Orientation Training Between Our school and enterprise cooperation mobile customer service is to develop high-quality mobile10086, 12580 customer service positions. New teaching model in order to arrange the teaching challenges, how to adapt to this change becomes the key of innovation teaching. As the computer Basic core curriculum is the priority among priorities. In this paper, basic computer curriculum as the carrier, combined with the actual situation of teaching, discusses the teaching method of computer basis under the new situation.