苛责式领导及其组织绩效——对《史蒂夫·乔布斯传》的扎根研究

Abusive Supervision and Its Organizational Performance:A Grounded Study on the Biography of Steve Jobs

有关苛责式领导的研究文献绝大部分都证明苛责是有害的,或者只从其有害的方面进行研究。然而,一般而言,大多数行为都有双重性,苛责带来的并非全部都是负面的效果,领导者对下属的苛责甚至责骂对组织绩效在特定的情况下以及相对较长的时间段可能有积极的影响。换言之,责骂作为一种"坏行为",在当时当地无疑是破坏性的,然而它对追随者的长远影响和对组织绩效的长远影响则有待深入研究。事实上,事业导向的苛责式领导是存在的。事业导向的苛责式领导在其领导魅力与能力配合下,往往能得到多数下属的理解与支持,长期来看,还能形成一批坚定的追随者,从而带领组织取得极好的绩效。

Most research on abusive supervision aims to prove that it is harmful, or focuses on the study of its harmful aspects. However, as most behaviors have both positive and negative effects, abusive supervision could also have positive influence on organizational performance in a particular situation in the long run. In other words, abuse, a ＂bad behavior＂ as it is, while it had destruc- tive impact there and then, its far-reaching effects on followers and organizational performance still need further research. ＂Career-oriented abusive supervision＂ is actually in existence. Superi- ors, who have charisma and ability, can often get the understanding and support of the majority of the subordinates and aggregate determined followers. In the long term, abusive supervision can lead the organization to achieve excellent nerforrn^n,-,~