摘要
为有效评估管制员工作负荷,改进管制工作,提出一种独立、客观的评价方法。首先将管制工作分为监视、指挥、协调三类,再针对每一类工作分析了造成负荷的各种因素与超负荷的表现,进而明确了负荷的定量指标,以及中间量的定义;文章提出"关注点"、"必须指令点"、"必须协调点"等概念,将空域复杂度进行了量化描述,使其与工作负荷相关联;最后形成了完整的评价求解过程。通过算例可见,该方法可以较好地反映管制工作特点,操作性较强,能较好地用于各种工作环境,且计算方法简便。
To achieve an effective evaluation of the controller＇ s workload, improve the performance, an inde- pendent and objective method is constructed. First, it divides the control operation into three categories as surveil- lance, instruction and coordination ; then, analysis the factors that affect the workload of each category and the per- formanee of overload, by which achieves the quantitative index for workload, and the intermediate quantity ; the ar- ticle proposes the conceptions as focus point, necessary instruction point and necessary coordination point to de- scribe the airspace complexity in a quantizing way, which associates the airspace complexity with the workload; at the end, the article lists a complete procedure for the evaluation. As the example shown, the method could reflect the operating feature, has a well operability and applicability, and easy enough.
出处
《科学技术与工程》
北大核心
2013年第31期9465-9470,共6页
Science Technology and Engineering
基金
中国民航飞行学院面上项目(J2012-47)资助
