关于高校图书馆人性化服务的思考

On the Humanized Service of University Library

为读者提供人性化服务,这是当下高校图书馆办馆宗旨指导下的必然要求。高校图书馆人性化服务内涵丰富,主要表现在坚持人性化的服务理念,服务规约人性化,服务环境人性化,服务方式人性化等方面。

Providing humanized service for readers is the inevitable requirement in the context of university li- braries. The humanized service of university library covers a wide range, from service concept of humanization, service specification humanization, service environment humanization, to service methods humanization.