社区卫生服务中心护士知识流动的社会网络分析

Social network analysis of nur ses'knowledge flow in community service center

目的:了解社区护士知识流动网络的结构与功能,为优化社区护士培训模式提供依据。方法:选取上海市某社区服务中心39名护士为研究对象,采用整体社会网络分析方法进行问卷调查。结果:护士知识咨询关系广而浅,情感网络整体结构松散;联系紧密而又高效的咨询网络结构在本次调研中并未出现,情报网络是维系护士知识流动的重要前提。结论:通过社区服务中心知识流动网络特征分析,可明确社区护士知识流动中存在的问题,为提升社区培训覆盖率提供依据。

Objective： To understand the structure and function of knowledge flow network in community nurses （NFNCN） and to provide basis for optimizing training style among community nurses. Methods： A total of 39 nurses were recruited from a community service center in Shanghai and were investigated by questionnaire under the guidance of social network analysis method. Results： Nurses＇ knowledge counseling relationship was wide and shallow. The emotional network structure in this community was loose. Well-knit and efficient advisory network structure did not appear in this research. Information network was the important premise of sustaining nurses＇ knowledge flow. Conclusions： Based on the flow network characteristic analysis of the community service center, we could make clear of the problem in NFNCN. This research could improve empirical evidence for promoting community nurses＇knowledge flow training coverage.