Web2.0环境下基于用户调查的学科服务策略研究

The Strategy Research of Subject Service Based on the Users' Survey in Web2.0 Environment

本文以南开大学在校师生为调研对象,采用问卷调查法调研了Web2.0工具的利用情况以及用户对信息服务内容、深度和形式的需求情况。在此基础上,分析了用户信息需求、Web2.0工具的特性及适宜的服务内容。并就基于Web2.0的学科知识共享平台构架,协调学科信息服务人员,组建学科服务咨询团队,以进一步提升学科服务能力进行探讨。

This paper analyzes and concludes the characters of userg information demands and the using habits of Web 2.0 tools based on the users＇ survey of NanKai University Library. And then it puts forward suggestions of constructing a knowledge sharing platform using Web 2.0 tools, and co- ordinating a subject service team and setting up the subject service consultation staff.