浅谈公共管理改革历史进程中引入质量管理理念的必然性

Quality Management in the Process of Public Management Reform

本文从剖析政府机构工作质量入手,分析了政府机构工作引入质量管理的五大利处;结合政府机构公共管理的改革趋势,从公共管理新模式与质量管理原则的一致性方面,论证了政府机构公共管理体制趋向质量管理的必然性。

The paper analyzes the work quality of government institutions and five advantages of quality management in the government agencies work. Combined with the reform trend of government public management, the paper then demonstrates the necessity of implementing quality management in the public management system of government in terms of new mode of public management and consistency of quality management principles.