六西格玛在酒店餐饮管理中的应用研究

Application of Six?Sigma in?Hotel and Catering Managemen

六西格玛管理是一套系统的业务改进体系,本文分析了六西格玛在酒店餐饮管理中适用的可行性。通过解析六西格玛在酒店餐饮管理中的应用流程,探讨了六西格玛在酒店餐饮管理中的应用对策。

Six Sigma is an improvement system of food ＆ beverage management. It cuts down cost, improves the efficiency of the job, and enhances customer satisfaction and the objective in economic benefit. This article gives an overview of Six Sigma, analysis feasibility applied in food ＆ beverage management, by parsing the Six Sigma management application processes, explores application countermeasures in food ＆ beverage management .