摘要
目的:降低理疗部位数未落实率,促进理疗护理质量持续改进。方法:开展品管圈活动,分析导致理疗部位数未落实的原因。结果:增强了圈员发现问题、解决问题的能力,增强了护理人员运用品管圈手法、幸福感、责任感、协调能力、自信心、凝聚力、积极性等,使理疗部位数未落实率由改善前的13.55%下降到改善后的4.54%,改善幅度达66.49%,经济利益上升51.12%。结论:通过开展品管圈活动,降低了理疗部位数未落实率,提高了圈员的工作积极性。
Objective:To reduce the unimplemented rate of physiotherapy part number to continuously improve the quality of physiotherapy nursing.Methods:The Quality Control Circle (QCC) activity was carried out to analyze the cause of the unimplemented rate of physiotherapy part number.Results:It could enhance the members’ ability to find and solve problems,strengthen the nursing staff’s technique of using QCC,senses of well-being and responsibility,coordination ability,self-confidence,cohesiveness and enthusiasm,etc.It could also decrease the unimplemented rate of physiotherapy part number from 13.55%before improvement to 4.54%after that,the improving rate being 66.49%and the economic benefit up by 51.12%.Conclusion:By QCC activity,the unimplemented rate of physiotherapy part number reduced and the working enthusiasm of the members was improved.
出处
《风湿病与关节炎》
2013年第12期19-21,共3页
Rheumatism and Arthritis
关键词
理疗
部位数
落实率
风湿免疫科
品管圈
physiotherapy
the amount of body parts
implemented rate
rheumatism and immunization department
QCC