客户用电安全服务的实践与探索

Practice and exploration of customer electricity safety service

随着城市配电网的不断完善,客户端用电设备健康水平高低已成为配电网安全运行的重要影响因素。供电企业根据自身特点,针对不同的客户群体采取差异化服务的方式,在加强客户用电安全服务、提高供电可靠性方面进行了有益的探索,在保障配电网安全运行的同时也赢得了社会和客户对供电服务的认可。

With the constant improvement of urban distribution network, the client health level of electrical equipment has become the important factors affecting the safe operation of the power distribution network. Power supply enterprises according to their own characteristics, in view of the different customer groups differentiated service, has carried on the beneficial exploration to strengthen customer electricity security services, improve power supply reliability, in ensuring the safe operation of the power distribution network at the same time also won the society and the customer recognition of power supply.