基于新公共管理视角的服务型政府管理方法论框架

A Methodological Framework Study on Service-Oriented Government Management from the Perspective of New Public Management Approach

企业管理方法的应用有助于服务型政府建设目标的达成。以新公共管理B途径为视角,在回顾相关文献基础上,将企业化管理方法应用于政府管理领域,建构一个集战略层面和策略层面于一体的政府管理方法论体系框架。政府通过制定总体战略和运用一系列的管理策略与方法,将有助于提升公共管理的服务质量与绩效。

The entrepreneur management approach is helpful to achieve the aim of service-onentea government, Basea upon the B-approach from new public management, this paper reviews relative literature, and applies entrepreneur management approach into government domain. A methodological framework including both strategic and tactic dimensions for service-oriented government is put forward. By formulating overall strategy and implementing a series of management methods, the government will enhance the quality and performance of public service.