4Alben L. Quality of experience: defining the criteria foreffective interaction design [J]. Interactions, 1996, 3(3):11-15.
5Garrett J J. The elements of user experience:user-centered design for the web [M]. Berkeley: NewRiders Publishing, 2003: 13-20.
6肖伟雄. 现代性困境中的极端体验[M]. 北京: 中央编译出版社, 2004: 56-57.
7黄蔚. 设计管理欧美经典案例[M]. 北京: 北京理工大学出版社, 2004: 12-15.
8Menkovski V, Cuadra-Sanchez A. Predicting quality ofexperience in multimedia streaming [C].MoMM ’09Proceedings of the 7th International Conference onAdvances in Mobile Computing and Multimedia. NewYork: ACM Press, 2009: 52-59.
