组织公民行为对员工的负面影响及管理策略

Organizational Citizenship Behaviors' Negative Effect on Employees and Management Strategy

学界对组织公民行为的主流研究基本集中在其对组织的积极影响方面,而针对这种行为对员工个体层面的影响机制的研究还相对匮乏。在梳理西方学者近年研究的基础上,从员工的压力感、对个体任务绩效的消极影响,以及对个人职业生涯发展的消极影响等方面分析组织公民行为对个体的负面影响,提出了动机的管理、组织情景管理、人力资源管理等管理对策。最后对组织公民行为未来研究方向进行了展望。

Academic research impact on the organization,w on organizational citizenship behavior basically focus on its positive hile the study on mechanism of the how this behavior influence on individual level is relatively deficient. On the basis of summarizing recent research from western scholars,the author analyze the negative effects that the organizational citizenship behaviors put on the individual in many aspects, like employees＇ being stressful, negative impact on the individual task performance and the negative impact on the career development of the individual.Then the author proposed motivate--oriented management, organizational management, human resource management, and other management measures.At last, the author forecasted the future research on organizational citizenship behavior.