数字图书馆用户关系管理与个性化服务研究

Study on User Relationship Management and Personalized Service of Digital Library

从数字图书馆用户关系管理的意义出发,分析了数字图书馆用户关系管理研究的主要内容,提出了改善数字图书馆用户关系管理与个性化服务的关键举措。

The paper proceeds from the significance of user relationship management of digital library, analyzes main content of research on user relationship management of digital library, and then puts forwards some crucial measures for improving user relation- ship management and personalized service of digital library.