摘要
用数据来解决B2C电子商务网站运营的方法,可以从商品、页面和服务等角度进行评估,采用客服分析数据模型,设定精准的PKI关键绩效指标,做好数据运营,实现网站成功运营。
Methods to solve the B2C e-commerce website operation by data can be evaluated from the commodity, pages and service and other aspects of customer service. The customer service can be adopted to analyze of the data model, set the accurate key performance indicators of PKI, complete the data operation, and achieve successful website operation.
出处
《湖南工业职业技术学院学报》
2013年第6期27-28,共2页
Journal of Hunan Industry Polytechnic