员工胜任力素质模型构建研究——以西安烟草员工为例

The Empirical Study on a New Competency Model——Take the employees of Xi'an Yancao for Example

胜任力越来越受到学者和企业实践者的关注,但是其纷繁的概念和测量严重阻碍了研究的进程。该研究以西安市烟草局员工为例,在回顾相关理论、文献及企业访谈的基础上构建了员工胜任力的概念模型,通过探索性因子分析和验证性因子分析,对员工胜任力评价量表进行信度和效度分析。研究结果表明,员工胜任力素质由四个维度30个题项构成,并通过一定的函数关系可以较为客观的衡量员工胜任能力。该研究对企业在招聘选拔、培训开发、绩效考核等方面提供了实证依据,也为未来研究员工胜任力提供了新的思路与方向。

An increasing deal of attention to competency model is paid by practitioners and scholars, and it has obtained a wealth of theoretical results. But the chaotic concept and measure instrument severely hinder the advancement of research on competency model which also faces some theoretical and practical challenges. On the one hand, the content and structure of competency model need to be studied. On the other hand, this study redefines conceptualization and operationalization of competency model. Then based on the foreign measure instrument of competency model, a native instrument is conceived. Using exploratory factor analysis and confirmatory factor analysis, reliability and validity of the instrument are tested empirically. This research finds that thirty items of four dimensions are included in competency model instrument. This research not only provides empirical basis for multidimensions and measures, but also provides a new thinking and direction of competency model in the future.