8APQC International Benchmarking Clearinghouse. Knowledge Management:Consortium Benchmarking Study Final Report. American Productivity and Quality Center. 1996.
9Bassi, L. J. Harnessing the Power of Intellectual Capital, Training & Development, 51 (12),pp25 - 30.
10Nonaka, I. and Takeuchi, H. The Knowledge- Creating company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press. 1995.
