摘要
在工业设备领域，对类似轴承这样的功能性部件，不少企业的观念是：只要能够生产出全世界最好的产品——技术一流、性能卓越、质量可靠，就足以搞定客户。事实果真如此吗？对这个问题，全球工业轴承及汽车零部件巨头舍弗勒给出的答案是：生产出最好的产品，只完成了一半的工作。
In the equipment manufacturing industry, for functional components like bearings, many companies believe that they can satisfy customers as long as they are able to produce the best products with f irst-class technology, remarkable performance and reliable quality. Is that the real case? To this question, Schaeff ler, the giant in bearings and car components gives us a unique answer: making the best products means only half of the job rightly done. So what is the other half?
出处
《中国机电工业》
2014年第1期56-58,13,共3页
China Machinery & Electric Industry
