3LAM T, ZHANG H Q, BAUM T. An investigation of em- ployees' job satisfaction:The case of hotels in Hong Kong [ J ]. Tourism Management, 2001,22 ( 2 ) : 157 - 165.
4ZEITHAML V A. Consumer Perceptions of Price, Quali- ty, and Value:A Means-End Model and Synthesis of Evi- dence. Journal of Marketing, 1988,52( 3 ) :2 - 22.
5MOBLEY W H. Intermediate linkage in the relationship between job satisfaction and employee turnover[ J]. Jour- nal of Applied Psychology, 1977, 62 (2) :237.
6TETY R P, MEYER J P. Job satisfaction, organizational commitment, turnover intention, and turnover : path ana- lyses based on meta-analytic findings [ J ]. Personnel Psy- chology, 1993, 46(2) :259 -293.
