组织支持感对特战队员人格与情绪耗竭的调节作用

Perceived organizational support＇ s moderating effect on the relationship between personality and emotion- al exhaustion of Chinese armed police force

目的探讨组织支持感在人格影响特战队员情绪耗竭过程中的调节作用。方法采用组织支持感问卷、大五人格量表和情绪耗竭问卷对来自6个省区的武警部队的376名特战队员进行问卷调查，并使用SPSS16．0进行描述性统计分析、相关分析和多层回归分析。结果神经质和组织支持感的交互作用以及尽责性与组织支持感的交互作用均显著或边缘显著，即组织支持感显著调节神经质与情绪耗竭的关系（β=-0．19，t=-2．82，P〈0．01），以及尽责性与情绪耗竭的关系（β=-0．12，t=-1．95，P=0．052）。结论神经质和尽责性在低组织支持感的情况下对情绪耗竭的影响较强，而在高组织支持感的情况下对情绪耗竭的影响减弱。

Objective To test the hypothesis that perceived organizational support（POS） plays a moder- ate role in the process of personality＇ s effect on emotional exhaustion. Methods Using POS, Revised NEO Per- sonality Inventory and Emotional Exhaustion Inventory, 376 special combat soldiers were tested from the Chinese Armed Police Force. Then SPSS16.0 was used to conduct descriptive analysis, correlational analysis and hierarchi- cal regression analysis.Results The interaction of neurotieisrn and POS as well as the interaction of conscientious- ness and POS were significant or marginally significant, respectively. POS significantly moderated the relationship between neuroticism and emotional exhaustion （β= -0.19, t = - 2.82, P〈 0.01 ） as well as the relationship between conscientiousness and emotional exhaustion（β=-0.12, t=-1.95, P= 0.052）.Conclusion Neuroticism and con- scientiousness are more strongly related with emotional exhaustion among individuals with low POS than high POS.