泰安市各级综合医院护士组织支持感现状及其影响因素的调查分析

Survey research of perceived organizational support and its influencing factors among nurses from all-level general hospitals in Tai＆#39;an city

目的：探讨泰安市各级综合医院护士组织支持感现状及其影响因素，为医院管理者对护理人员实施科学化管理提供依据。方法采用护士组织支持感量表对泰安市各级综合医院1000名护士进行问卷调查，统计护士组织支持感量表得分，采用SPSS 17．0统计软件处理数据，护士组织支持感采用描述性分析，以均数±177;标准差（ x-±177;s）表示，不同人口学资料护士组织支持感评分的比较采用方差分析，护士组织支持感两维度与人口学资料的关系采用多元逐步回归分析。以P＜0．05表示差异有统计学意义。结果共发放问卷1000份，收回有效问卷982份，有效回收率为98．2％。护士组织支持感得分均数为3．40分；通过方差分析，不同医院级别、工作年限、职务、学历的护士组织支持感比较，差异有统计学意义（ F值分别为151．451，12．132，195．223，14．811；P＜0．01）。通过多元逐步回归分析，护士组织支持感的两个维度即情感性支持和工具性支持分别与人口学资料中的医院级别、工作年限、职务、学历呈相关性（P＜0．05）。结论医院级别是影响护士组织支持感的关键，管理者应重视护理人员的情感支持，以利于维护护士队伍稳定和促进医院组织目标的实现。

Objective To explore the present situation of perceived organizational support （ POS） and its influencing factors among nurses from all-level general hospitals in Tai ’ an city, in order to provide hospital administrators with a basis for the implementation of scientific management among nurses .Methods A total of 1 000 nurses from all-level general hospitals in Tai ’ an city were investigated with POS scale .The data collected was analyzed with the SPSS 17 .0 software program , and descriptive analysis method was used to analyze POS , which was expressed as the mean ±177;standard deviation （ x-±177;s） .Analysis of variance was applied to compare the POS scores among nurses with different demographic information , and stepwise multiple regression analysis was used to analyze the relationship between the demographic information and POS .P-value less than 0.05 was considered statistically significant .Results A total of 1 000 questionnaires were handed out and 982 effective questionnaires were recovered ,with the rate of 98.2%.The mean score of POS was 3.40 by the descriptive analysis.Significant differences were found in the POS scores among nurses from hospitals with different levels , and with different work years, different titles, and different educational levels by the F analysis （F=151.451, 12.132, 195.223,14.811, respectively;P ＆lt;0.01）.Stepwise multiple regression analysis showed that two dimensions of POS , namely affective support and instrumental support , were related to the hospital levels , work years, titles and education levels （P＆lt;0.05）.Conclusions Hospital level has a significant influence on the POS of nurses.Hospital administrators should pay attention to the affective support of nurses , which is beneficial to the nurse team stability and promote the hospital to achieve the organization goals .