试析数字环境下高校图书馆知识咨询服务的实现模式

Analysis on the Implementation Patterns of University Library's Knowledge Consulting Service in Digital Environment

在现今数字环境下,随着师生用户的递减、信息知识服务系统功能的不断提升和形式各异的自助服务的冲击,高校图书馆的深层服务已经面临从参考咨询服务到知识咨询服务的挑战。阐述了数字环境对服务需求的影响,针对高校图书馆知识咨询服务的演变过程,从9个方面探讨了实现知识咨询服务的有效模式。

The handymen are the important component of university library＇ s human resources, the study on handymen＇ s career development possesses important significance on the improvement of overall level of university library＇s human resources. Through the investigation and analysis on the basic situation of the handymen in three university libraries in Changzhou City, this paper holds that the main reasons of the lower development level of university library＇ s handymen are the mutual contradiction of personnel management policies, general lack of opportunities for further education and the weaker willingness of personal development, and proposes that the handymen should prepare materials for the application of professional and technical personnel qualification, realize the transformation from the service staffs to professional librarians, and prepare for grasping the new opportunities of career development in the future through h individual efforts.