全面关系流管理理论与结构化理论的融合——ERP对企业绩效影响的机制研究

Integration of the Total Relationship Flow Management Theory and the Structuration Theory: Research on the Mechanism of the ERP's Influence on Enterprise Performance

在企业的社会系统领域扩展全面关系流管理理论,提出将全面关系流管理理论与结构化理论相融合来解释企业系统的绩效机理,基于融合后的理论给出新的信息流方程。利用融合后的理论分析企业资源计划(ERP)对企业绩效的影响机制,即企业利用ERP快速建立的组织基层次以及其设计和推动建立优化的全面关系流改善组织的行为和绩效,并通过案例展示该机制的释放过程。

The thesis expands the total relationship flow management theory in enterprise social system field. This paper makes an integration of the total relationship flow management theory with the structuration theory, and then uses the inte- gration theory to analyze ERP＇ s impact on the enterprise performance. At last this paper uses the new integration theory to make the case study, and demonstrates how the changes of the total relationship flows before and after the ERP implemen- tation influence the enterprise performance.