政府竞争情报服务——卢森堡案例研究

Government Competitive Intelligence Service: A Case Study of Luxembourg

卢森堡的国际竞争力位于世界前茅,这与竞争情报能力有关。其享利都铎研究中心下属的科技监测中心是欧洲最优秀的竞争情报服务机构之一。它以中小企业为服务重点,提供的服务包括知识产权管理、标准与规范咨询、科技监测以及培训;运作经费来自政府和市场;工作人员都有相关领域的专业背景,通过对外合作和对研究的不断投入提升服务能力,通过定期访问企业掌握市场动态。该科技监测中心的成功模式为我国政府的竞争情报服务提供了借鉴。

Luxembourg＇ s international competitiveness is among the best few. Its success comes in part from its competitive intelligence ability. The Technology Watch Center is one of the best public competitive intelligence service providers among EU countries. The service of the center includes intellectual property management, standard and specification consultation, technology watch and training, with special focus on serving small and medium- sized enterprises. Its funding comes from government and market. The staffs all have relevant professional backgrounds, and the center is improving its service capability by external cooperation and investment in research work and grasps market changes by visiting enterprises regularly. The success model of the center offers a good example for our government in offering competitive intelligence services