高校图书馆员工绩效考核指标体系的构建

Establishment of librarian performance appraisal index system in academic library

目的:构建科学、合理、规范的高校图书馆员工绩效考核指标体系,使馆员能够自我调整工作行为,提高服务质量,提升图书馆的整体绩效水平。方法:通过文献研究和实地考察,了解目前图书馆的绩效考核现状,采用德尔菲法和层次分析法确定考核指标和权重。结果:构建了一套三级指标体系,包括4个一级指标、10个二级指标和59个三级指标,同时给出了各指标的权重和分值。结论:该考核指标体系能有效提高图书馆员工在科研创新、管理或社会工作等方面的积极性。

Objective To establish the scientific, rational and standard librarian performance appraisal index system in academic library in order to adjust their working behaviors, improve their service quality and increase the overall performance of library.Methods The current librarian performance appraisal situation was investigated according to the literature and on the field inspection.The appraisal indexes and their weight were established by Delphi and step analysis.Results The 3-scale appraisal index system was established, which include 4 No.1 indexes, 10 No. 2 indexes, and 59 No.3 indexes with their weight and score displayed.Conclusion The performance appraisal index system we established can effectively arouse the enthusiasm of librarians in scientific research innovation, manage-ment or social work.