摘要
本文运用价值焦点思考法(VFT)分析了电子政府项目各利益相关者的价值目标,包括基础目标、方法目标和解决方案;在整合相同目标并将其转化为三级评价指标的基础上,构建了"电子政府项目整体性评价指标体系"。该指标体系包括G2C公共服务能力、电子政府社会管理能力、G2B电子政务服务能力、电子政务系统安全与运维能力共4个维度,以及96个具体的观测指标。
A value--focused--thinking approach was adopted for identifying the objectives ot stakeholders ot e--government pro- jects, including fundamental objectives, means objectives and solutions. After integrating same objectives of different stakeholders and transforming all the objectives into indicators, a holistic evaluation indicator system for e--govern- ment projects was constructed. This system comprises 4 dimensions, including capability of G2C, capability of social management, capability of G2B and capability of information security and system maintenance, as well as 96 observed items.
出处
《中国行政管理》
CSSCI
北大核心
2014年第3期32-37,共6页
Chinese Public Administration
基金
教育部人文社会科学研究项目"基于多利益相关者价值焦点分析的电子政务整体性评价研究"(编号:10YJA870021)
国家自然科学基金项目"流动农民工信息获取与跨区域公共信息服务保障体系研究"(编号:71173121)