质量管理工具在危重患者基础护理质控中的应用

Quality Management Tools Application in Basic Nursing Quality Control in Critical Patients

目的:探讨应用先进的质量管理工具优化护理质控,提高护理质量。方法:应用统计表、柏拉图等质量管理工具对危重患者基础护理质控结果进行分析总结并持续改进。结果:通过应用质量管理工具进行质控分析统计,提高了护理人员全员质控意识,增强了护理人员工作责任心,基础护理质量和患者满意度明显提高。结论:质量管理工具的运用较文字记录能更直观地反映基础护理质控中存在的问题,运用数据及图表形式更具说服力,每位护理人员能一目了然地知道科室基础护理中存在的问题,从而提高护理人员对本科室基础护理质量的重视程度,激发了护士参与质量管理的积极性,达到主动、有效整改。

Objective：To investigate the application of advanced quality management tools to optimize the nursing quality control,improve the quality of nursing. Method：Applied statistics,quality management tools such as Plato analysis summarized the result of the basic nursing quality control in critical patients and continuous improvement.Result：By applying quality management tool for quality control analysis,improve nursing staff quality consciousness,enhance the nurses work sense of responsibility,the quality of basic nursing and patients satisfaction had improved significantly. Conclusion：The use of quality management tools are written records can be more intuitive to reflect the problems existing in the basic nursing quality control,using more convincing data and chart form,each nursing staff can clearly know the problems that exist in the basic nursing department,so as to improve the quality of nursing staff to this basic nursing department emphasis,stimulated the enthusiasm of nurses in the quality management and active and effective rectification.