6John Carlo Bertot et al. Promoting transparency and accountability through ICTs, social media, and collaborative e- government [ J]. Transfornfing Government: People, Process and Policy, 2012, 6 (1): 78-91.
7J. I. Crlado et al. Government innovation through social media [ J]. Government Information Quarterly, 2013, 30: 319-326.
8R. Sandoval- Almazan et al. Are government internet portals evolving towards more interaction, participation, and collaboration? [ J ]. Government Information Quarterly, 2012, 29: 72-81.
9K. Mossberger et al. Connecting citizens and lal governments? Social media and interactivity in major U.S. cities [J]. Govermnent Infor- mation Quart@, 2013, 30: 351-358.
10E. Bons6n et al. Citizens' engagement on local governments' Facebook sites: An empirical analysis: The impact of different media and con- tent types in Western Europe [J]. Government Information Quarterly, 2015, 32: 52-62.
