企业集成解决方案能力的构成因素:浙江中控案例

The Capability of Integrated Solution Provider: Evidence from Zhejiang Supcon

制造企业向集成解决方案提供商转型,是制造业寻求发展的创新性选择。以浙江中控系统工程有限公司为案例研究对象,考证集成解决方案四大能力理论在我国的适用性。研究发现,由于我国企业仍处于向集成解决方案提供商转型的初级阶段,转型企业在需要具备传统的商业咨询能力、系统集成能力和运营服务能力的同时,由于项目运作模式特点,风险控制能力和资金控制能力也必不可少。该研究是对制造业向服务业宏观转型的微观补充,也为相关企业提升集成水平和创新能力提供了实践上的参考。

Providing integrated solutions is an innovation choice for manufacturing firms seeking restructuring. This paper selects Zhejiang SUPCON System Engineering Co. , LTD. （Supcon） as the study case, and investigates the applicability of the four ca- pabilities theory for integrated solutions in China. It finds that Chinese firms are still in the primary stage of transforming to inte- grated solution provider. Apart from having business consuhancy capability, system integration capability and operational service capability, they also need have risk control capability and financial control capability. This study is complementary to the existing theories and also provides practical reference for related enterprises to improve manufacturing-service integration development ca- pabilities in China.