电话口译职业化探究

On the Professionalization of Telephone Interpreting

通过追溯电话口译兴起至今40年(1973-2012)发展历程,对电话口译在世界各主要国家的研究与实践进行梳理,探析当前我国电话口译研究滞后的现状。从时间、资源、价格、心理需求等方面论述电话口译的优势,指出随着经济发展与科技进步,传统电话口译的制约因素将日渐减弱,电话口译行业发展潜力巨大。最后以电话口译工作特点为基础,提出电话口译教学培训的知识、技能、心理训练模式,以期为电话口译职业化做一些有益探索。

This article investigates the research and practice of telephone interpreting in major countries from 1973 to 2012, and analyzes the insufficient research in China. It elaborates the advantages of telephone interpreting from response time, interpreter resources, service cost, and customer psychology, and concludes that telephone interpreting industry has a huge potential to be unveiled, the factors that hinder the growth of traditional telephone interpreting will become weaker with the development of economy, science, and technology. Based on the characteristics of telephone interpreting, this paper also proposes a telephone interpreter training mode which combines knowledge, skill and psychological attributes, in order to better adapt to the professionalization of the industry.