北京地铁导视系统设计中的交互设计思考

Thinking of Interaction Design on Indication System of Beijing Subway

目的研究和改进北京地铁导视系统的交互设计。方法通过交互设计的思维和方法,对北京地铁的主要用户在使用现有以平面标识设计为主的导视系统中存在的问题进行了分析,论述了其中存在的用户需求矛盾,以及交互设计深层理论中的"认知摩擦"问题。结论针对这些问题,提出了利用北京现有地铁的数字化设施进行改造,或将用户手中的智能手机结合地铁站内无线局域网,构建交互式数字导乘系统的设计思路。

Objective To study and improve the interaction design of indication system of Beijing subway. Methods According to the interaction design thinking and method, it analyzed the navigation problems from the user＇ s scenario when using the indication system of Beijing subway.It discussed the user needs difficulties, and essential ＂cognitive friction＂ in the interaction design theory. Conclusion So it proposed the digital interactive subway navigation system design thinking path based on the existing ticket machine and the integration of smart mobile phone and wireless local area networks in the subway.