业务成功历史、CEO信念与先验匹配①②——社会维度视角下IT与业务匹配的中国情境案例研究

Business implementation success,CEO beliefs and prior alignment: A case study on business-IT alignment of Chinese company in the social dimension

现有IT与业务匹配研究存在两个理论盲点:一是社会维度匹配隐含CIO地位较高的情境假设而无法解释CIO地位较低的情境;二是知识维度匹配侧重"已实现"战略而未探讨"意图"战略.针对CIO地位较低、IT成功历史和共享知识不足的情境下如何实现社会维度匹配问题,根据战略管理理论提出"前因—先验匹配—后验匹配"的理论框架,通过中国情境下的单案例探索性研究,提出业务成功历史、CEO信念可以弥补IT成功历史、共享知识及当前匹配实践的不足,正向影响先验匹配,先验匹配再转化为后验匹配,从而形成新情境下社会维度匹配实现机制的理论构建,为中国企业实践提供理论指导和借鉴.

Two important gaps exist in the business and information technology （IT） alignment （BIA）re- search. First, the social dimension of BIA implied the context with the hypothesis of CIO-CEO proximity can- not explain the new context without CIO-CEO proximity. Second, the intellectual dimension of BIA focuses on the ＂realized IS strategy＂ while ignoring the ＂intentional IS strategy＂. In this paper, we address both of these gaps by considering the social dimension of BIA under the context without CIO-CEO proximity. A novel BIA framework, antecedents-prior alignment-realized alignment, is proposed based on strategic management theo- ry. Case studies in China show that both business implementation success and CEO beliefs influence prior a- lignment, remedy the deficiency of IT success history and shared knowledge, and form the crucial path to real- ize business-IT alignment in the new situation. The paper reveals the mechanism to realize the social dimen- sion of BIA without CIO-CEO proximity, which provides a useful guidance for Chinese companies.