流量业务用户感知的评估方法分析

Evaluation method analysis of data traffic service quality of experience

本文探寻移动数据业务网络参数、性能指标与用户体验之间的关系,分析影响用户感知的因素,提出用现网数据量化用户体验的方法。对于移动数据业务,我们将从移动用户体验,即感知质量QoE的角度出发,分析现网数据业务特征,研究影响业务QoE关键因素,抽象数据业务类型,探索评估各类业务用户感知质量评估的理论依据。

This report explores the relationship between the mobile data service network parameters, performance and the quality of user experience, to analyze factors those influence user perception and propose approach that using existing network data to quantify user experience. For mobile data services, we will start from the user experience which is also QoE （quality of experience ）to analyze the existing network data traffic characteristics , studies QoE key factors affecting business , abstract data type of services, exploring theory basis of evaluating QoE of various data services.