六西格玛管理理论在呼吸科临床教学流程再造中的应用研究

Applied Research in Restructuring the Clinical Teaching Process of Division of Respiratory Disease with Six Sigma Management h eories

目的运用六西格玛管理理论,通过临床教学流程再造,提高临床教学质量。方法基于六西格玛管理理论,运用头脑风暴法、因果鱼刺图、帕累托原理在内的一系列科学工具,寻找出影响呼吸科临床教学质量的关键肇因——科室常用的专业诊疗护理技能教学。进而通过临床教学流程再造,编制《呼吸科常用诊疗护理技能教学手册》来规范科室诊疗护理技能教学流程,同时引入科学的教学模式来提高教学质量。结果控制组学生临床带教满意度比对照组有显著提高(P<0.05),控制组学生出科技能考试成绩也明显高于对照组(P<0.05)。结论将六西格玛管理及流程再造方法应用于临床教学能够使临床教学质量得到显著提高。

ObjectiveTo improve the quality of clinical teaching by restructuring the clinical teaching process with Six Sigma management theory. MethodsBased on the Six Sigma management theory, this paper explored the key causes of the quality of clinical teaching in the respiratory department by using scientific tools including Brainstorming, Fishbone Diagram and Pareto Principle. The problem of teaching of professional clinical skills was the key factor that affected the quality of department’s clinical teaching. This paper improved the quality of clinical teaching by restructuring the clinical teaching process including drawing up and carrying out The Manual of Clinical Skills Teaching in respiratory department and introducing the scientific teaching method. ResultsAbout the survey on the satisfaction of clinical teaching process, the score of the control group was much higher than that of the experimental group （P〈0.05）. And the score of the skill test of the control group was much higher than that of the experimental group （P〈0.05）. ConclusionThe application of Six Sigma management and process restructuration to improve the clinical teaching is significantly effective