浅谈新形势下供电企业如何做好优质服务工作

Under New Situation Power Companies how to do Service Work

电能这种能源既优质又安全,既高效又绿色,电力已成为我国经济发展中重要的基础产业,没有电力,经济发展寸步难行。改革开放不断深入,市场经济制度不断完善,电力企业在市场的猛烈冲击下,要想在竞争中抢得先机,就必须以优质服务为理念,靠它赢得市场,用优质服务推动企业不断向前发展,所以,优质服务是现代企业面对的重要课题。通过对优质服务本身的内涵和意义进行了阐述,分析了当前行业的服务现状和存在的问题,总结了提升服务质量的建议。

The power of this energy both quality and safety, both efficient and green electricity in China＇s economic development has become an important basic industries, there is no electricity, economic development move an inch. The deepening of reform and opening up, constantly improve the market economic system, the power companies in the violent impact of the market, in order to seize the initiative in the competition, you have to quality services for the concept, relied on to win the market, continue to use the service to promote enterprise before development, so the service is an important issue facing the modem enterprise. Through the service itself, the meaning and significance are described, analyzed the current status of the service sector and problems, summarizes the recommendations to improve the quality of service.